Terms and Conditions
REFUND & CANCELLATION POLICY
We are dedicated to providing our customers with quality astrological solutions and products. This document outlines our Refunds & Cancellation Policy. Please take a moment to read through these terms carefully to understand how we handle refunds, cancellations, and exchanges. Your satisfaction is paramount to us, and we strive to offer a fair and transparent policy for all our transactions.
- Digital Products (All PDF Reports):
Due to the nature of our digital products, all sales are considered final once the product is delivered to your email. We encourage our customers to review their orders carefully before making a purchase.
- Refunds for Extra Payments:
If an extra payment is made due to a technical error or any other issue, please inform us immediately by sending an email to our support team. We will process the refund of the excess amount promptly.
- Disclaimer on Numerological Accuracy:
Numerology is an interpretive science, and predictions are subject to individual interpretations. As such, refunds based on the content, accuracy, or outcomes of astrological reports will not be provided.
- Correction of Birth Details:
In case of incorrect birth details provided by you, please email us with the corrected information. We will update your report and send a revised version at no additional cost.
- Refund Processing Time:
Eligible refunds will be processed within 3 to 5 business days and credited back to the original payment source.
- Immediate Refund for Extra Payments:
For immediate refunds of any extra payments, please contact our support. We aim for a swift resolution.
- Cancellation Policy:
Orders for digital products can be cancelled before they are processed and delivered. Once the order is processed, it cannot be cancelled.
- Non-Refundable Services:
Certain services, such as personalized consultations, are non-refundable once the service has been rendered.
- Gift Cards and Promotional Offers:
Gift cards and promotional offers are non-refundable and cannot be exchanged for cash.
- Change of Mind:
Please note that refunds or exchanges due to a change of mind are not offered on digital products.
- Legal Compliance:
Our refund and exchange policy is in compliance with the applicable local laws and regulations based in Karnataka , India.
We at Kismat Connects are dedicated to ensuring customer satisfaction and a transparent shopping experience.
Contact Information:
For any queries or concerns regarding refunds, cancellations please reach out to us at kismetconnectservices@gmail.com
DISCLAIMER
Clients of Sajit Kesavan are advised to use their own discretion in their personal and financial matters. Sajit Kesavan is not liable for any consequences whatsoever of the clients believing in this work. The interpretation through Numerology is the analysis and opinion of a person’s knowledge based on his or her training, experience and perceptions in the said sciences. Another numerologist’s opinion / analysis on any of the issues whatsoever might be different. Sajit Kesavan does not endorse or represent the completeness, accuracy, reliability of any opinion, advice, statement, or any other information displayed, uploaded, distributed, and linked through my recommendations or advice. Client acknowledges that any kind of reliance whatsoever upon any such advice, opinion, statement, or information shall be at the user’s own risk. Sajit Kesavan would like to make it absolutely clear that any prediction / interpretation / analysis of date of birth which you receive from us is not to be considered as a substitute for advice, treatment or programs that you would normally receive from a licensed professional such as doctor, layer, financial advisor, psychiatrist, councilor and the like. Sajit Kesavan does not provide any guarantees, assurances, or implied warranties of any kind whatsoever, and will not be responsible for any interpretation made or used by the recipient of the information and data mentioned above. Sajit Kesavan often prescribes astrological and numerological remedies such as mantras, gemstones, mantras, charities etc after a thorough analysis, study and understanding of the client’s birth data / birth chart / horoscope. It should be clearly understood that every such prescription is to be done under prescribed procedure and method, which our clients should follow properly and accurately. Sajit Kesavan will not be held responsible / liable for any damages or claims whatsoever for negative / no functioning of any of the Numerological predictions / interpretations / analysis of birth chart, prescription of any kind of numerology remedies, misuse of any advice, the contents, products, or information including but not limited to direct, indirect, punitive, incidental and consequential damages. Sajit Kesavan is not responsible for any omissions / mistakes / errors while supplying / submitting the data for recommendation, whether it is a Birth details or E-mail address or contact address. Sajit Kesavan shall not be liable to entertain any further requests / claims, especially if the data supplied initially was insufficient or incorrect. You agree to share information entered on this website with Kismat Connects, adhering to applicable laws.